The Central Retail Support division is a 'One Stop Shop' for the stores community, acting as the operational link
between stores and head office.
Our key functions are:
- To provide stores with commercial and relevant information to support driving of top line sales and provide a support network to effectively assist and resolve store trading/operational queries.
- Brief the Senior Retail team on key trading decisions impacting the on stores workload to assist planning, implementation and execution.
- Provide robust management information to measure individual store performance on key trading activity, and identify sales issues and opportunities.
- Provide a suite of communications to assist stores in managing business priorities.
- We manage the launch of corporate initiatives - Roadshows, Training sessions and product launches.
- We 'gatekeep' all store communications from all areas of the business and ensure it is relevant, clear and user friendly.
