Terms & Conditions

Welcome to the BHS terms and conditions, which apply to all items ordered from BHS. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team.

When you place an order on our website we shall email you an order confirmation email. Our acceptance of your order does not take place until despatch of the order, at which point the contract for the purchase of goods will be made and you will be charged.

Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before clicking the ‘CONFRIM & PAY’ button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

    * The product ordered being unavailable from stock

    * Our inability to obtain authorisation of payment

    * The identification of an error within the product information, including price or promotion

    * If we suspect any fraudulent activity

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure..

Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

We continually update our website. From time to time our stores may run special local promotions (which may not be available on our website) or we may offer special discounts online that are not available in stores. Additionally, some website promotions may not be available to customers in particular jurisdictions.


We accept American Express, Visa, Visa Delta, Visa Electron, Maestro, MasterCard, Solo, Arcadia Group Store cards and PayPal.

If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

Please see www.paypal.com for information on PayPal payments.

The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will depend on the delivery option that you choose and will be shown during the checkout process.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy. (View the privacy policy)


ONLINE SHOPPING MADE SAFE

We are working together with Visa and MasterCard to offer you a safer shopping experience when using your credit card online.  Please click here to find more information and how to register your card.

Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.

We offer two delivery options for customers in the United Kingdom: (1) Standard Delivery and (2) Nominated Day Delivery.  Charges apply to both options.  For further information, including the costs and estimated delivery times, please see What are your delivery options in the Delivery section of our FAQs.

Please note that we do not deliver to the Channel Islands and BFPO addresses.

Alternatively, you can collect your items from one of our stores in the UK. This option is not available for furniture. For further details, please see the Click & Collect section of our FAQs. If you choose this option, we will keep your order in store for ten calendar days after it has arrived. If the order is not collected within the 10 days, we will assume it is unwanted, cancel the order and issue a refund to your original payment method.

If you have any questions concerning delivery of your order, please contact our Customer Services Team.

Subject to availability, we will use all reasonable endeavours to deliver the products you have ordered within the time stated for the delivery service you have selected after your order is accepted by us. An estimated delivery time for your order will be displayed on the payment and delivery page before you place your order. Please note that certain products which are not available from stock have a delivery time which may be longer than 30 days from the date an order is placed. Where that is the case, it will be made clear on the payment and delivery page before you place your order. We will usually deliver all products comprised in your order in one delivery. However, due to size of some of the products or large quantities ordered we may have to split your order and you might receive multiple parcels. Please note you will only get charged once for delivery.

 

We may run delivery promotions from time to time. Please see Promotions section of these terms and conditions to check whether we are running any at this time. 

Returns Policy

We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt, in the case of returns by post, and 28 days of receipt, in the case of returns to store. To return an item by post, use the freepost returns label included within your order. See the 'Returns by post' tab for details. Refunds will be credited to your original method of payment.

In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

For health and safety reasons we are unable to exchange or refund products that contain items of food or drink unless they are defective.

Please note, not all items can be returned to store.  All items that are part of our concession brand collections can only be returned by post. These items are clearly marked on your despatch note with an ‘**’ at the end of the product description. In addition the following items can only be returned by courier:

  • Wedding
  • Bridesmaid Dresses

You also have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order.  Please see the 'RIGHT TO CANCEL' tab above for details.

Your statutory rights are not affected by our returns policy.

For your convenience, customers can go to their nearest store to return an item. Please ensure that you take your despatch note with you as your proof of purchase. You will also require the card that was used to purchase the order online. If you are not the cardholder for the order, they will need to be present at the time of return to store to accept the refund back onto their credit/debit card.

You can return an item by post within 14 days of receipt. Customers will receive a freepost returns label with their order.  

Please see How do I return an item by post? in the Returns section of our FAQs for information on how to make a return by post.

Please allow 28 days from the day the parcel is posted for your refund to be processed. We will email you to let you know once your parcel has been received and your refund has been processed.

The refund will be processed once your goods are received into our warehouse. Please note that it may take 2-3 working days for the refund to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from BHS. You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our Customer Services Team with your order number, postcode and new card details.

If you have any questions, please contact our Customer Services Team

Note: Returns by post cannot be accepted without a valid Returns Authorisation Number. You will be unable to get a Returns Authorisation Code online if more than 14 days has passed since you received the items.  See How do I return an item by post? in the Returns section of our FAQs for information on how to obtain a Returns Authorisation Number. If you experience any difficulties with the online returns process please contact us at customer.service@BHS.COM.


RETURNING GOODS BOUGHT AS SPECIAL OFFERS

If you return a single item bought as part of a multi-buy discount offer (for example 'buy 2 for £20.00') you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.

For combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back for us to process a refund.


RETURNING GOODS WHICH ARE OF UNSATISFACTORY QUALITY OR UNFIT FOR PURPOSE

Customers can return these items to us using the freepost returns label enclosed with their order or download a freepost returns label here. Alternatively you can return them to our UK stores.  Refunds will be credited to your original method of payment.

For further information on how to return items by post please see How do I return an item by post? in the Returns section of our FAQs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In addition to our returns policy, if you are a customer in the European Union you have the right to cancel your contract with us within 14 calendar days from the day after the date you received your order.  This right does not apply to the following items: (1) items that have been sealed for hygiene reasons (e.g make-up, underwear, swimwear or pierced jewellery) if the seal has been broken; (2) CDs and DVDs if the seal has been broken; and (3) items that have been made to the customer’s specification or that are personalised.  You will be responsible for the cost of returning a cancelled order to us.

To exercise your right to cancel follow the steps below:

1. Log into your account at BHS, download the cancellation form provided in the “my account” section and include it with the items when you return them. You can also complete and submit a web version of the Cancellation Form here. Alternatively, write to us by email (customerservice@bhs.com) or include a letter with the items when you return them.  Please state that you wish to cancel your contract and include your full name, address and order number.  

2. Return the items to us by post at your own cost and no later than 14 calendar days after the day that you sent us the Cancellation Form or other written notice of your cancellation.  Please download a returns label here and once completed, affix it to the parcel and take it to your local posting office.    

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our Standard Delivery option.  You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost. 

 

Please note: if you do not wish to cancel your entire contract and just want to return some of the items in your order you can return them in accordance with out standard return policy.  Please see the 'Returns Policy' tab above for details.


Any items ordered remain our property until we receive full payment.

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.


Halloween Promotions

Free Delivery

1. By taking advantage of the free UK standard delivery offer using code (the “offer”) you agree on these terms and conditions.

2. The offer entitles residents of the UK and Northern Ireland to free UK standard delivery on all orders made in a single transaction online at www.BHS.co.uk. Items purchased on the furniture site (BHSFurniture.co.uk) are not included. 

3. The offer is open to residents of the UK and Northern Ireland only.

4. The offer applies to our standard delivery service within the UK and Northern Ireland only. Promotion ends 23:59 Friday 31st October 2014. 3. Redeem online by entering the code 'SPOOKY' at checkout. Only one code per transaction. 

5. Offer is non transferable, non refundable and non negotiable. Normal refund policy applies. 

6. BHS reserves the right to (i) cancel this offer, (ii) cancel or refuse any individual’s benefit from it and (iii) amend these terms and conditions (but will use reasonable endeavours to notify changes to entrants or potential entrants).

7. These terms and conditions shall be governed by English law and exclusive jurisdiction of English courts. Promoter: BHS Ltd (No 229606). Registered office: Colgrave House, 70 Berners Street, London W1T 3NL.


10% Off

1. This offer entitles you to 10% off your order in one transaction at BHS.co.uk. Excludes BHS Direct, Gift Cards, non participating concessions, and postage and packing costs. 

2. This offer is valid until 23:59 Friday 31st October 2014. 

3. Redeem online by entering the code 'FRIGHT' at checkout. Only one code per transaction. 

4. Excludes delivery charges. 

5. Offer is non transferable, non refundable and non negotiable. Normal refund policy applies. 

6. BHS reserves the right to (i) cancel offer (ii) refuse any individual participation (iii) amend these Terms and Conditions. 

7. Terms and Conditions governed by English Law and exclusive jurisdiction of English Courts. Offer provided by BHS. Ltd. Registered office Colgrave House, 70 Berners Street, London, W1T. Reg no. 0229606



Editors’ VIP Collection Giveaway

1.By entering the free prize draw (the “Prize Draw”)  you agree to these terms and conditions.

2. This Prize Draw is open to residents of the UK aged 18 or over, except for employees of the Arcadia Group and Bhs Limited, their families, agencies or anyone else associated with this Prize Draw.  

3. The Prize Draw closes at midnight on Sunday 9th November 2014.  Only one entry per person.  BHS does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry.  Entries must not be sent in through agents or third parties. Late, incomplete, illegible or defaced entries will not be accepted .

4. By entering this Prize Draw, you agree that your details including your email address/address may be used to keep you informed about BHS promotions, products and news.  BHS complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.  We will not share your information with third parties for marketing purposes.  For further details please see our online Privacy Policy at bhs.co.uk/privacypolicy

5. The winner will be drawn at random (by an independent person) within 2 weeks of the closing date.  The winner will be notified by email by no later than 23rd November 2014. BHS’ decision will be final and no correspondence will be entered into. There will only be 1 winner.

6. There is 1 prize (the “Prize”) which consists of the entire Editors’ VIP collection. This Prize is made up of 9 items.

7. If the Prize is not claimed within 2 weeks of the winner being notified, BHS reserves the right to award the Prize to an alternative winner.

8. Prize is non transferable, non refundable and non negotiable. There is no cash alternative.  BHS reserves the right to substitute the Prize for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.

9. By entering the Prize Draw the winner agrees to participate in such promotional activity and material as BHS may require.

10. Winner’s details will be available for 2 weeks after the draw by sending a SAE to Editors’ VIP Giveaway, BHS, Marketing Department to the address below.

11. BHS reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavors to notify changes to entrants and potential entrants).  These terms and conditions shall be governed by English law and exclusive jurisdiction of the English courts.

12. Promoter: BHS registered no.229606. Registered office: 129-137 Marylebone Road, London, NW1 5QD.

 

#TammyGirl 500 Followers Giveaway


1. By entering this free prize draw you agree to these terms and conditions. This Prize Draw is open to residents of the UK and Eire aged 16 or over, except for employees of the Arcadia Group and BHS Limited, their families, agencies or anyone else associated with these Prize Draws. If you are under the age of 18, you must obtain consent from your parent/guardian to enter this Prize Draw. By entering into the Prize Draw you confirm that you have this consent. Each entrant must be a registered user on Facebook or register with Facebook in order to enter the Prize Draw.

2.The prize draw operates from 09.00 GMT Friday 17th October 2014 and will close once the Instagram account: instagram.com/tammygirlbhs reaches 500 followers. (The “Closing Date”.)

3.To Enter:
‘Follow ‘ the #TammyGirl Instagram page: http://instagram.com/tammygirlbhs. Only one entry per person. BHS does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. Entries must not be sent in through agents or third parties. Late or incomplete entries will not be accepted. Any entries made by a person found to be using multiple Facebook accounts to enter the Prize Draw will be ineligible. Any person found to be sending multiple entries to the Prize Draw in a single day will be ineligible.

4. BHS complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully. BHS will not share your information with third parties for marketing purposes unless you have agreed that it may do so. For further details please see our online Privacy Policy at http://www.bhs.co.uk/mall/infopageviewer.cfm/bhsstore/privacy.

5. The winner will be drawn at random from all valid entries, once the 500 followers have been hit. The winner will be notified by Instagram within 7 (seven) days of this date. BHS’ decision will be final and no correspondence will be entered into.

6. If the Prize is not claimed within 14 (fourteen) days of the winner being notified, BHS reserves the right to award the Prize to an alternative winner.

7. There is 1 (one) main Prize consisting of a £250 voucher to spend at BHS.

Prize is non transferable, non refundable and non negotiable. There is no cash alternative. BHS reserves the right to substitute the Prize for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.

9. By entering the Prize Draw the winner agrees to participate in such promotional activity and material as BHS may require.

10. Winners' details will be available for 14 (fourteen) days after the draw by sending a SAE to ‘Facebook Competition, Marketing, BHS Limited, Colegrave House, 70 Berners Street, London W1T 3N.

11. BHS reserves the right to (i) cancel this Prize Draw, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants). These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the case of a dispute.

12.Promoter: BHS Limited. Registered no. 229606. Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.

 

British Wool Week Armchair Facebook Giveaway

1. By entering this free prize draw you agree to these terms and conditions. This Prize Draw is open to residents of the UK and Eire aged 16 or over, except for employees of the Arcadia Group and BHS Limited, their families, agencies or anyone else associated with these Prize Draws. If you are under the age of 18, you must obtain consent from your parent/guardian to enter this Prize Draw. By entering into the Prize Draw you confirm that you have this consent. Each entrant must be a registered user on Facebook or register with Facebook in order to enter the Prize Draw.

2.The prize draw operates from 09.00 GMT Friday 10th October 2014 to 23.59 GMT Friday 10th October 2014. (The “Closing Date”.)

3.To Enter:
You must ‘Like’ the BHS Facebook page: www.facebook.com/BHS.co.uk and then 'Like' and 'Share' the Facebook post: http://bit.ly/wwarmchair. Only one entry per person.  BHS does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. Entries must not be sent in through agents or third parties. Late or incomplete entries will not be accepted. Any entries made by a person found to be using multiple Facebook accounts to enter the Prize Draw will be ineligible. Any person found to be sending multiple entries to the Prize Draw in a single day will be ineligible.

4. BHS complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully. BHS will not share your information with third parties for marketing purposes unless you have agreed that it may do so. For further details please see our online Privacy Policy at http://www.bhs.co.uk/mall/infopageviewer.cfm/bhsstore/privacy.

5. The winners will be drawn at random from all valid entries on Monday 13th October 2014.  The winner will be notified by Facebook private message within 7 (seven) days of this date.  BHS’ decision will be final and no correspondence will be entered into.
6. If the Prize is not claimed within 14 (fourteen) days of the winner being notified, BHS reserves the right to award the Prize to an alternative winner.

7. There is 1 (one) main Prize consisting of an armchair worth £749 (http://www.bhsfurniture.co.uk/mall/productpage.cfm/bhsstore/3774667/255261). The winner will be sent fabric samples so that they can choose from the four available colours. The armchair will then be handmade and delivered directly to the winner. This process can take approximately six weeks.
8. Prize is non transferable, non refundable and non negotiable. There is no cash alternative. BHS reserves the right to substitute the Prize for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.

9. By entering the Prize Draw the winner agrees to participate in such promotional activity and material as BHS may require.

10. Winners' details will be available for 14 (fourteen) days after the draw by sending a SAE to ‘Facebook Competition, Marketing, BHS Limited, Colegrave House, 70 Berners Street, London W1T 3N.

11. BHS reserves the right to (i) cancel this Prize Draw, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants).  These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the case of a dispute.

12.Promoter: BHS Limited. Registered no. 229606. Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.

 

#MiniB Half Term Adventures

By entering the free prize draw (the “Prize Draw”) you agree to these terms and conditions.

1.This Prize Draw is open to residents of the UK aged 13 or over, except for employees of BHS Limited (“BHS”), Arcadia Group Limited, their families, agencies or anyone else associated with this Prize Draw. If you are under the age of 18, you must obtain consent from your parent/guardian to enter the Prize Draw. By entering into the Prize Draw you confirm that you have this consent.

2.To enter you must be upload a picture of your half term adventure either via Facebook, Twitter, Instagram or directly to the page using the hashtag #MiniB

 3.It closes at 23:59:00 (GMT) on Friday 31st October 2014 (the "Closing Date").

4.Only one entry per person. BHS does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. Entries must not be sent in through agents or third parties. Late or incomplete entries will not be accepted. Any entries made by a person found to be using multiple Twitter accounts to enter the Prize Draw will be ineligible.

BHS complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully. BHS will not share your information with third parties for marketing purposes unless you have agreed that it may do so. For further details please see our online Privacy Policy at http://www.bhs.co.uk/mall/infopageviewer.cfm/bhsstore/privacy.

 5.There will be 1 winner ("Winner") who will win £1,000 to spend on BHS kidswear, and two runner’s up will each win £500 to spend on BHS kidswear. Winners will be selected by a panel, from all valid entries received by no later than the Closing Date. The Winners will be notified via email or social media no later than one week after the Closing Date. BHS’ decision will be final and no correspondence will be entered into.

6.If a Prize is not claimed within 7 days of the Winners being notified that they have won, BHS reserves the right to award that Prize to an alternative winner chosen at its sole discretion.

7.Prize is non transferable, non refundable and non negotiable. There is no cash alternative. BHS reserves the right to substitute the Prize for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.

8.By entering the Prize Draw the Winners agree to participate in such promotional activity and material as BHS may require.

9.Winner's details will be available for one month after the winners are chosen by sending a SAE to BHS Marketing at the address below.

10.BHS reserves the right to (i) cancel this Prize Draw, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants).

11.These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

12.Promoter: BHS Limited registered no. 229606. Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

 

Styled By The Editors Competition

1.By entering the free prize draw (the “Prize Draw”)  you agree to these terms and conditions.

2. This Prize Draw is open to residents of the UK aged 18 or over, except for employees of the Arcadia Group and Bhs Limited, their families, agencies or anyone else associated with this Prize Draw.  

3. To enter you must sign up for the BHS newsletter.  Prize Draw closes at midnight on Wednesday the 1st of October.  Only one entry per person.  BHS does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry.  Entries must not be sent in through agents or third parties. Late, incomplete, illegible or defaced entries will not be accepted .

4. By entering this Prize Draw, you agree that your details including your email address/address may be used to keep you informed about BHS promotions, products and news.  BHS complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.  We will not share your information with third parties for marketing purposes.  For further details please see our online Privacy Policy at bhs.co.uk/privacypolicy

5. The winner will be drawn at random (by an independent person) within 2 weeks of the closing date.  The winner will be notified by email by no later than 8th October 2014. BHS’ decision will be final and no correspondence will be entered into. There will only be 1 winner.

6. There is 1 prize (the “Prize”) of a BHS £250 gift card.  

7. If the Prize is not claimed within 4 weeks of the winner being notified, BHS reserves the right to award the Prize to an alternative winner.

8. Prize is non transferable, non refundable and non negotiable. There is no cash alternative.  BHS reserves the right to substitute the Prize for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.

9. By entering the Prize Draw the winner agrees to participate in such promotional activity and material as BHS may require.

10. Winner’s details will be available for 2 weeks after the draw by sending a SAE to Styled by the Editors competition, BHS, Marketing Department to the address below.

11. BHS reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavors to notify changes to entrants and potential entrants).  These terms and conditions shall be governed by English law and exclusive jurisdiction of the English courts.

12. Promoter: BHS registered no.229606. Registered office: 129-137 Marylebone Road, London, NW1 5QD.

 

Free Standard Delivery on order over £25


1. By taking advantage of the free UK standard delivery offer (the “offer”) you agree on these terms and conditions.

2. The offer entitles residents of the UK and Northern Ireland to free UK standard delivery on all orders over the stipulated amount made in a single transaction online at www.BHS.co.uk. Items purchased on the furniture site (BHSFurniture.co.uk) are not included. 

3. The offer is open to residents of the UK and Northern Ireland only.

4. The offer applies to our standard delivery service within the UK and Northern Ireland only.

5. BHS reserves the right to (i) cancel this offer, (ii) cancel or refuse any individual’s benefit from it and (iii) amend these terms and conditions (but will use reasonable endeavours to notify changes to entrants or potential entrants).

6. These terms and conditions shall be governed by English law and exclusive jurisdiction of English courts. Promoter: BHS Ltd (No 229606). Registered office: Colgrave House, 70 Berners Street, London W1T 3NL.

 

Welcome Codes

1. This offer entitles you to £5 off £25 on your first purchase in one transaction at BHS.co.uk. Excludes BHS Direct, Gift Cards, non participating concessions, and postage and packing costs. 

2. This offer is valid for 1 week after receiving the email. 

3. This discount cannot be used in conjunction with any other offer or promotion including BHS and Arcadia group staff discounts or for paying BHS MasterCard accounts. 

4. Redeem online by entering the code at checkout. Only one code per transaction. 

6. Excludes delivery charges. 

7. Offer is non transferable, non refundable and non negotiable. Normal refund policy applies. 

8. BHS reserves the right to (i) cancel offer (ii) refuse any individual participation (iii) amend these Terms and Conditions. 

9. Terms and Conditions governed by English Law and exclusive jurisdiction of English Courts. Offer provided by BHS. Ltd. Registered office Colgrave House, 70 Berners Street, London, W1T. Reg no. 0229606

 

Terms and Conditions for 20% off food and drink when you purchase a kid’s meal 

1.Receive 20% off all food and drink in participating BHS restaurants and cafes when you purchase food and drink with one or more kid’s meal from the kids’ menu in a single transaction. 

2.Valid until 7th September 2014. 

3.The offer is not transferable, refundable or negotiable. No cash alternative. 

4.Offer cannot be used in conjunction with any other offer, promotion or discount (including BHS and Arcadia Group staff discounts).

5.Offer open to residents of United Kingdom in participating BHS restaurants and cafes.

6.Offer is not available in BHS coffee shops in Home Stores.

7.Offer cannot be used for the purchase of gift cards, gift vouchers or for paying store cards accounts. Normal refund policy apply. 

8.    BHS reserves the right to (i) cancel offer (ii) refuse any individual participation and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants).

9.   Terms and conditions governed by English law and exclusive jurisdiction of English courts. BHS Limited registered no. 229606. Registered office Colegrave House, 70 Berners Street, London W1T 3NL.

 

IPAD Prize Draw Terms & Conditions

1. By completing the questionnaire (the "Questionnaire") you will automatically be entered into the free prize draw ("Prize Draw") and you agree to these terms and conditions.

2. This Prize Draw is open to residents of the British Isles aged 16 or over, except for employees of the Arcadia Group and BHS Limited, their families, agencies or anyone else associated with this Prize Draw.

3. The Prize Draw is run by the following Arcadia brands: Miss Selfridge, Wallis, Evans, Topshop, Topman, Dorothy Perkins, Burton, Outfit (the "Brands") and in conjunction with BHS Limited.

4. To enter you must register online at www.bhs.co.uk/feedback provide us with your details and complete the Questionnaire.

5. This Prize Draw closes at 23:59 on the last day of each calendar month. Only one entry per person per month.

6. One new Apple iPad (the "Prize") will be won each calendar month. The Prize will be posted to the winner.

7. There will be one winner selected each calendar month from all of the entrants in that calendar month across all of the Brands. The winner will be drawn by an independent person at eDigitalResearch (our third party agent) on the first Monday of the calendar month following entry. The winner will be notified by telephone within 14 days of the draw in the relevant month. Arcadia's decision will be final and no correspondence will be entered into. There will only be one winner every calendar month across all Brands.

8. If any winner fails to claim their Prize within 14 days of being notified, Arcadia reserves the right to award the Prize to an alternative winner. The Prize is non transferable, non refundable and non negotiable. There are no cash alternatives. Arcadia reserves the right to substitute the Prize for one of its choosing which has a value the same or greater than the original Prize in the event of circumstances outside of its control.

9. By entering the Prize Draw the winner agrees to participate in such promotional activity and material as Arcadia may require.

10. Arcadia does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. Entries must not be sent in through agents or third parties.

11. By entering this Prize Draw, you agree that your details including your email address may be used to keep you informed about promotions, products and news of each Brand. Arcadia complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully. We will not share your information with any third parties for Marketing purposes. Arcadia will pass your details onto eDigitalResearch, our third party agent, who will use the information purely for the purposes of the draw. eDigitalResearch will not pass your information on to any third parties for marketing purposes. By entering the Prize Draw you consent to us using your information as set out above and in accordance with our Privacy Policy. For further details please see our online Privacy Policy.

12. Winners' details will be available for one month after the draw by sending a Stamped Addressed Envelope to: "Project Connect Free NEW IPAD Prize Draw", at the address below

13. Arcadia reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual's entry and (iii) amend these terms and conditions (and will use reasonable endeavors to notify changes to entrants and potential entrants)

14. These terms and conditions shall be governed by English law and the English Courts shall have exclusive jurisdiction to hear any disputes.

Promoter: BHS Limited registered no. 229606. Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.

 

Click & Collect free cake when you purchase a hot drink

Click & Collect Free cake when you purchase a hot drink terms and conditions:

1. This email voucher entitles you to recieve a free cake when you purchase any hot drink in BHS restaurants, cafes and coffee shops in a single transaction at participating BHS stores. 

2. Present this email voucher at the till either in hard copy or on your smart phone.

3. Valid until 10th September 2014.

4. This email voucher can only be used by the recipient and is not transferable, refundable or negotiable. No cash alternative. Only one email voucher accepted per transaction.

5. Email voucher cannot be used in conjunction with an other offer, promotion or discount (including BHS and Arcadia Group staff discounts).

6. Offer open to residents of United Kingdom.

7. Email voucher cannot be used for the purchase of gift cards, gift vouchers or for paying store cards accounts. Normal refund policy apply.

8. BHS reserves the right to (i) cancel offer (ii) refuse any individual participation and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants).

9. Terms and conditions governed by English law and exclusive jurisdiction of English courts. Offer provided by BHS Limited registered no. 229606. Registered office Marylebone House, 129-137 Marylebone Road, London, NW1 5QD.

 

We are committed to maintaining your privacy.  For details about what information about you that we collect and how we use it, please see our Privacy Policy

BHS is committed to reducing the impacts of its packaging on the environment. Our aim is to reduce our production of packaging waste, maximise recycling and reduce disposal to landfill as far as reasonably possible.

We take our environmental responsibilities very seriously and aim to continually reduce the impacts of our waste on the environment. We are a registered business under the UK’s Packaging Regulations and contribute toward the recycling of packaging waste arising in the UK.

Where possible, we will encourage our customers to recycle their own waste. For further information on how you can help to recycle more and where you can recycle your waste, please visit www.recyclenow.com. 

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

All rights, including copyright, in this website are owned by or licensed to the Arcadia Group. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

Copyright © BHS

This website is owned and operated by and the contract for any items ordered is with:

Arcadia trading as BHS Registered in England

Company No. 00229606

Registered address:

Colegrave House,

70 Berners Street,

London W1T 3NL

 

VAT No: GB169 0943 36

customerservice@bhs.com

Customer Service Telephone Number: 0344 411 6000